I am responsible for all marketing and public relations activities for Falcon Electric, Inc. in Irwindale, CA. A couple of years ago, Falcon was becoming increasingly dissatisfied with the cost vs. level of service they were receiving from their first web site management company. Our search engine rankings were terrible and we were not getting many leads from our web site. We were not getting timely reports and we felt that our company was not a priority for this management company.
After having a very frank conversation with Brian Buffell at Web Design City about the situation, I recommended that Falcon move any future web site development and management services over to Brian and his staff. As it turns out, Falcon made the right decision. Last year alone, our web site hit rates doubled and we now regularly receive excellent leads from our web site.
Working with Brian and his staff has been a pleasure. They really do care about their clients. I've come to appreciate that when they make a suggestion or recommendation for improvement, it is truly in the best interest of the client. Having this type of a relationship helps Falcon make decisions much quicker.
I also am thankful that on those occasions when I need an answer or some assistance right away, they respond quickly and work hard to explain our options so that we can make educated decisions.
There are so many fly-by-night web management companies in operation today that are more interested in making money than helping their clients make quality decisions. We are thankful for Web Design City and the professional relationship we have with them. We highly recommend them for web development, hosting and management services.
Director of Marketing
Falcon Electric, Inc., CA